Try MiaSuite mattresses for 100 nights risk-free

  • Delivery

    With MiaSuite shipping is free for orders over €50 throughout Italy, including the islands.

    To offer you a quality product, all of our items are made directly at the time of order and then entrusted to the courier within two days. You will receive your order within 3/4 working days.

  • 100 nights trial

    What we care about most is the quality of your rest, and proving that we deserve your trust is even more important to us.

    The most authentic proof is the one you can experience in your bedroom.

    For this reason, we protect your interests by extending the right of withdrawal, already provided for by law (legislative decree no. 21 of 21 February 2014), up to 100 nights.

    NB: The extension of the right of withdrawal to 100 nights is valid only for the mattress category

What if you want to return the product?

  • Easy Return

    We are proud of the fact that 97% of people who have chosen MiaSuite are satisfied with the mattress, although returning it is extremely easy: just send an email to info@miasuite.it and we will come to your home to collect it.

  • Full refund guaranteed

    The refund will be extremely fast.

    Once we have received the shipment and verified the integrity of the goods, we will refund the entire sum of money to the chosen payment method within 1-2 working days.

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  • Open it

    The mattress is vacuum-packed, so be careful, it might be a bit grumpy.

  • Unroll it

    The mattress will take between 48 and 72 hours to return to its actual dimensions.

  • Love it

    After the wait, it's time to try it! Get ready to revolutionize your awakening.

Doubtful? Here are some frequently asked questions

How much does it cost to return goods?

The return is completely free.
You will therefore be able to cancel the purchase without any additional cost and receive a refund of the entire amount previously spent.
At the time of purchase, in case of error in the selection of the model or the size and height of the same, the transport costs are borne by the buyer.

How long do I have to return the products?

Don't be hasty, your body needs to adapt to the new sleep system.
The return must take place within 100 days of receiving the package.

How can I return the goods?

The courier who made the delivery will come to collect the goods directly from your home, for maximum convenience.
We will take care of everything, all you have to do is follow the instructions below:

  1. Send a written statement to info@miasuite.it in which you state that you wish to exercise the right of withdrawal, indicating the order number and the desired payment method for the refund. The latter may be made by bank transfer or via PayPal.
  2. Wait for the communication from the courier, with whom you will agree on the day and time of home collection.
  3. Prepare the product for return, using the original packaging. Also make sure that the product to be returned is intact, clean and complete with all parts, including labels.
  4. Entrust the package to the courier as agreed and wait for the refund.

When will I receive my refund?

The refund will be extremely fast. Once we have received the shipment, after having verified the integrity of the goods, we will return the entire sum of money to the chosen payment method within just 1-2 working days.

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